Connected Products, Built to Last
IoT lives at the intersection of hardware, software and people. At Hello Again, we build the whole system—firmware, connectivity, cloud and app—so your connected product is reliable in the field and a pleasure to use. From Bluetooth-controlled eFoils to remotely managed EV chargers, we’ve shipped IoT products that customers rely on every day.
Fliteboard: we built the Bluetooth connection between the hand controller and the eFoil board, delivering the responsive, dependable link riders need when they’re out on the water.
Helsi: we designed and built the complete IoT ecosystem for a connected cold-plunge experience—AWS IoT Core infrastructure, BLUFI device pairing, firmware support and a premium mobile app that lets users control temperature, lighting and sound remotely, with over-the-air updates keeping the product evolving.
EVIQ: we built an Australian, OCPP 2.0.1-native EV charging management platform (CSMS) and white-label driver app, connecting chargers from different manufacturers to our backend so operators can monitor, configure and manage their whole fleet from one place, and drivers can find a charger, scan, plug in and pay.
01.
Connected Product Development
We take connected products from prototype to production—hardware, firmware, cloud and app working as one system. We’ve done it for Helsi, where we designed and built the full IoT ecosystem behind a connected cold-plunge experience, working directly with the manufacturer so hardware and software shipped in harmony.
- End-to-end IoT architecture
- Firmware support & collaboration
- Manufacturer & hardware partner liaison
- Secure device provisioning & pairing
02.
Bluetooth & Device Connectivity
Reliable, low-latency connections between phones, controllers and devices. For Fliteboard we built the Bluetooth link between the hand controller and the eFoil board, where responsiveness and reliability are non-negotiable. For Helsi we implemented secure BLUFI pairing to get devices onto Wi‑Fi in seconds.
- Bluetooth Low Energy (BLE)
- BLUFI & Wi‑Fi provisioning
- Real-time control & telemetry
- Connection resilience & recovery
03.
Cloud IoT Platforms
Scalable, secure cloud backends that connect devices, users and data. We build on AWS IoT Core with MQTT, device shadows and over-the-air updates, so your fleet stays reliable, observable and easy to evolve—without disrupting customers.
- AWS IoT Core
- MQTT & device shadows
- Over-the-air (OTA) firmware updates
- Device identity, certificates & security
- Fleet monitoring & alerting
04.
Remote Control & Fleet Management
Control and manage devices from anywhere. For EVIQ we built an OCPP 2.0.1-native charge station management system (CSMS) that connects EV chargers from different manufacturers to our backend, so operators can monitor, configure and manage their whole fleet centrally. For Helsi, users control temperature, lighting and sound remotely from the app.
- OCPP 2.0.1 & EV charger integration
- Remote device control
- Scheduling & automation
- Usage & performance analytics
- Centralised admin dashboards
- Multi-site fleet management
- Alerts & diagnostics
- Billing & usage data
05.
IoT Apps & User Experience
Connected hardware is only as good as the experience around it. We design and build native mobile apps and dashboards that make complex device interactions feel simple—pairing, control, monitoring and updates—so your product feels premium from the first unboxing.
- Native iOS & Android apps
- Device onboarding & pairing flows
- Real-time dashboards
- Admin & operations portals
- UX for hardware products